Customer Service Representative

Customer Service Representative – Heavy Plant & Equipment – Southwest UK

A huge name within the Heavy Plant & Equipment industry are looking for a Customer Service Representative to drive their aftersales growth through the sale of parts and consumables throughout the Southwest.

 

Role: Customer Service Representative

Area: Bristol & surrounding Southwest areas

Salary: £37,250 + commission scheme 

 

What’s on Offer:

• 25 days annual leave + bank holidays
  
  
• Commission scheme
  
  
• Company vehicle
  
  
• Matched high rate pension contributions
  
  
• Private medical
  
  
• Critical illness cover
  
  
• Death in service
  
  

The requirements of the Customer Service Representative will be:

• Increase aftersales revenue by identifying customer needs and offering tailored solutions
  
  
• Build strong relationships, ensuring customer needs are met 
  
  
• Create new aftersales business opportunities 
  
  
• Actively pursue potential leads and follow through to secure new business
  
  
• Maintain and update accurate records of sales activity
  
  

The ideal candidate for Customer Service Representative will have:

• Experience working within the construction machinery or plant hire industry 
  
  
• Excellent time management and organisation skills
  
  
• Strong communication skills internally and externally
  
  
• Ability to build relationships quickly
  
  
• Full UK Driving licence 
  
  

Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk 
Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.